23 Points
· Our Mission
· 6 Unifying Principles
· 9 Teaching Principles
· 4 Hiring & Firing Mantras
· 4 Customer Service Principles
Mission
360 Gymnastics TM
To teach life skills as well as gymnastics skills and to provide a safe, fun, clean and emotionally healthy environment.
6 Unifying Principles
1. Unconditional Respect, Trustworthiness & Honesty
2. Collaboration & Teamwork
3. Open & Forthright Communication
4. Continual seeking of Knowledge & Taking of Initiative
5. Flexibility
6. (Sorry, for employees only)
9 Teaching Principles
1.Unconditional Respect, Empathy & Compassion
2. Keep Kids Safe
3. Clearly Communicate Expectations
4. Catch Kids Doing Things Right
5. Educate & Reiterate Natural Consequences
6. All discipline must result in a gaining of knowledge that can be incorporated into growing as a person.
7. Perpetual Motion & Motivation
8. Creativity, Variety & Fun
9. Lead by Example
4 Hiring and Firing Mantras
1. Hire the character, train the skill
2. We shall go short staffed before we go poorly staffed
3. (Sorry, for employees only)
4. (Sorry, for employees only)
4 Customer Service Principles
1. Active Kindness – Actively search for opportunities to be kind and helpful, as our purpose is to seek to make others lives better. Our success is the sum total of the quality of relationships we build with our kids and parents.
2. Integrity – See that your private behavior mirrors your public behavior.
3. (Sorry, for employees only)
4. Convert, Convert, Convert